Terms of Purchase
Effective Date: July 21, 2026
Welcome to Glechoma. These Terms of Purchase apply to all purchases completed through our website. By ordering products from our Outdoor, Slow Living, or Personality collections, you confirm that you have reviewed, understood, and accepted these terms, along with our Privacy Notice, Shipping Policy, Return Policy, and Terms of Service.
If you do not accept these terms, please do not complete a purchase through our website.
1. Eligibility to Purchase
By placing an order through our website, you confirm that:
- You are at least 18 years old or meet the applicable legal purchase age in your location.
- You have the legal capacity to enter into a purchase agreement.
- All information submitted during checkout is accurate and complete.
- Your purchase complies with applicable laws and regulations in your country or region.
For customer support, service improvement, and quality control purposes, communications with our customer service team may be recorded or stored where legally permitted.
2. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Notice.
By purchasing from Glechoma, you agree to the collection and use of your information as described in that notice, including information submitted through our website, email, and customer support channels.
We may update our privacy practices when necessary. Continued use of our website after updates are published means you accept the revised practices.
3. Order Acceptance
Submitting an order does not guarantee that Glechoma has accepted your purchase request.
We reserve the right to review, reject, or cancel orders for reasons including:
- Product availability limitations
- Payment verification concerns
- Possible fraudulent transactions
- Incorrect pricing or technical errors
- Missing or inaccurate customer information
In certain situations, we may request additional information to verify an order before fulfillment.
If an order is cancelled after payment has been completed, the paid amount will be refunded to the original payment method.
We reserve the right to modify product details, pricing, promotional offers, or availability at any time without prior notice.
4. Product Information
We make reasonable efforts to ensure that product descriptions and images on our website are accurate.
However, slight differences may occur due to:
- Photography lighting conditions
- Screen and display settings
- Production variations
- Natural characteristics of materials
Product details, images, measurements, and specifications are provided for reference purposes only.
Customers should carefully review available product information before placing an order.
5. Pricing Errors
While we work to maintain accurate pricing information, occasional errors may occur.
If a product price is displayed incorrectly due to technical, system, or administrative issues, Glechoma reserves the right to cancel the affected order before shipment.
If payment has already been collected, a full refund will be issued through the original payment method.
6. Inventory & Delivery
Product availability shown on our website may change and is not guaranteed to reflect real-time inventory status.
Orders are processed according to the timelines described in our Shipping Policy. Delivery estimates are provided for reference only and may be affected by circumstances outside our control, including customs procedures, carrier delays, weather conditions, or other shipping interruptions.
If an ordered product becomes unavailable after purchase, we will contact you and provide an appropriate refund or resolution.
7. International Orders
Customers purchasing internationally acknowledge that:
- Product availability may differ depending on location.
- Product packaging or included materials may vary between regions.
- Some product information or instructions may be provided in English.
- Customers are responsible for confirming compliance with local import requirements.
8. Customs Duties & Taxes
Unless otherwise stated, product prices displayed on our website do not include customs duties, import taxes, VAT, customs handling fees, or other charges required by the destination country.
Any applicable charges are the responsibility of the customer.
9. Governing Law
These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.
Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.
Contact Information
If you have any questions regarding these Terms of Purchase or an order placed through Glechoma, please contact us using the information below.
Brand Name: glechoma
Company: PENGYUWEIMS INC
Email: support@glechoma.com
Customer Service Phone: +1 802-318-8565
Business Address: 651 Grant St
Denver CO 80203
US