Contact Us

Thank you for choosing Glechoma. We are dedicated to providing dependable customer service while offering thoughtfully designed pet products for everyday life. Whether you have questions about our Outdoor, Slow Living, or Personality collections, our support team is available to provide helpful information and assistance.

If you need support with an order, product information, delivery updates, or other general questions, please reach out to us through the contact details below.

1. Email Support

Email: support@glechoma.com

Our customer care team carefully reviews each message to provide accurate and efficient support. Most inquiries will receive a response within 1–2 business days (24–48 hours).

For questions related to an existing order, please include your Order Number in your email to help us locate your purchase and assist you more quickly.

2. Customer Service by Phone

Phone: +1 802-318-8565

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Please be aware that phone service charges may vary depending on your carrier or communication provider.

3. Company Information

Glechoma is operated by PENGYUWEIMS INC. We are committed to providing reliable pet products, maintaining responsible operations, and delivering professional customer support. Our teams work together to ensure a smooth and convenient shopping experience for customers across different regions.

Company Name: PENGYUWEIMS INC

Business Address: 651 Grant St 
Denver CO 80203
US