Privacy Policy
Last Updated: July 21, 2026
At Glechoma, operated by PENGYUWEIMS INC, we value the privacy and security of our customers. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website or purchase products from our Outdoor, Slow Living, and Personality collections.
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Notice.
1. Information We Collect
To provide our services, process orders, and improve your shopping experience, we may collect different types of information.
Information You Provide
When you place an order, register an account, subscribe to updates, or contact our support team, we may collect:
- Full name
- Shipping address and billing address
- Email address
- Phone number
Payment Information
Payments are handled securely through trusted third-party payment providers.
Glechoma does not store complete payment card details, security codes, or other sensitive payment information on our own systems.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser information
- Device details
- Operating system
- Website usage activity
- Cookies and related technologies
2. How We Use Your Information
We use collected information for appropriate business purposes, including:
- Processing and delivering orders
- Providing shipping updates and tracking details
- Answering customer questions and requests
- Improving website performance and shopping experience
- Preventing fraudulent activity and unauthorized transactions
- Sending order-related notifications and service messages
- Sending promotional communications only when you choose to receive them
3. Protecting Your Information
We take reasonable technical and organizational steps to help protect your personal information.
These measures include:
- SSL encryption for secure data transmission
- Limiting access to customer information to authorized personnel
- Secure payment processing through PCI-DSS compliant providers
- Regular review of security practices to reduce risks of unauthorized access
Although we take steps to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
4. Third-Party Services
Glechoma does not sell personal information in exchange for payment.
We may share limited information with trusted service providers that assist with our operations, including:
- Payment service providers
- Shipping and logistics partners
- Website hosting providers
- Customer service platforms
- Analytics providers
- Advertising partners
Our advertising and analytics partners may include:
AppLovin
https://legal.applovin.com/privacy
Meta Platforms
https://www.facebook.com/privacy/policy
https://policies.google.com/privacy
These third-party providers manage information according to their own privacy policies.
5. Cookies
Our website uses cookies and similar technologies to:
- Save shopping cart preferences
- Support website functionality
- Understand website traffic and usage patterns
- Evaluate marketing effectiveness
- Provide more relevant advertising experiences
You may manage or disable cookies through your browser settings.
Please note that disabling cookies may impact certain features of our website.
6. Children's Privacy
Our website is designed for users who are 13 years old or older.
We do not intentionally collect personal information from children under 13 years of age.
If we discover that personal information from a child under 13 has been collected, we will take steps to remove it as soon as possible.
7. California Online Privacy Protection Act (CalOPPA)
To meet applicable CalOPPA requirements:
- Users may access our website without creating an account.
- This Privacy Notice is publicly available on our website.
- Any updates to this notice will be posted on this page.
- We acknowledge applicable browser "Do Not Track" (DNT) signals where required.
8. GDPR Rights
If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including:
- Accessing your personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal data
- Restricting certain types of processing
- Requesting a copy of your personal information where applicable
To request these rights, please contact:
support@glechoma.com
9. California Privacy Rights (CCPA / CPRA)
California residents may have certain privacy rights under applicable laws, including:
- The right to know the categories of personal information collected
- The right to request deletion of eligible personal information
- The right to request correction of inaccurate personal information
- The right to opt out of certain data sharing activities related to personalized advertising where required by law
While Glechoma does not sell personal information for financial compensation, certain advertising-related activities may be considered "sharing" under California privacy regulations.
10. Data Security Incidents
If a security incident impacts customer information, Glechoma will respond according to applicable legal requirements.
Where notification is required, affected customers will be informed through appropriate communication methods, and additional information may be provided through our website.
11. Email Communications
We follow applicable requirements for email communications.
Our promotional emails:
- Clearly identify the sender
- Provide accurate information
- Include an unsubscribe option
- Process unsubscribe requests in a timely manner
Please note that order confirmations and other service-related emails may continue after unsubscribing from promotional communications.
12. Contact Information
If you have questions about this Privacy Notice or how we handle personal information, please contact us.
Brand Name: glechoma
Company: PENGYUWEIMS INC
Business Address: 651 Grant St
Denver CO 80203
US
Support Email: support@glechoma.com
Customer Service Phone: +1 802-318-8565